SHIPPING & RETURNS
SHIPPING POLICY
Order Processing
Orders are processed and prepared for dispatch as quickly as possible. Processing times may vary depending on the product and order volume.
Delivery
Estimated delivery times and any applicable shipping charges will be displayed at checkout before you complete your purchase.
Once your order has been dispatched, you may receive tracking information where available.
Delay
Delivery times are estimates and delays may occasionally occur due to circumstances outside our control. If you experience an issue with your delivery, please contact us at: support@clublevelsupply.com and we'll be happy to assist.
Incorrect delivery details
Customers are responsible for ensuring that their delivery address is correct before completing an order. Please contact us as soon as possible if you notice an error.
RETURN & REFUNDS POLICY
For eligible online purchases, you may have the right to cancel your order within 14 days of receiving your goods. You must notify us within this period if you wish to cancel. Certain products may be exempt from cancellation rights where permitted by law.
If your item arrives faulty, damaged, incorrect or is otherwise not as described, please contact us as soon as possible at: support@clublevelsupply.com, including your order number and details of the issue.
Where applicable, we will review the issue and arrange an appropriate replacement, return or refund.
Nothing in this policy affects your statutory rights.